Privacy Policy for Kozy

Last updated: June 30, 2025

Welcome to our privacy policy!
We’re so glad you’re here. We’ve designed this policy to be clear and easy to understand—no confusing legalese. If you have any questions or suggestions, please contact us at contact@lifeliftapps.com.

Kozy’s mission is to improve the health and well-being of our users. We believe in creating supportive tools, experiences, and communities that make people’s lives better.

This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using the Kozy app or any related services, you agree to this policy. If you don’t agree, please don’t use the app or website.

Our Principles

When you trust us with your information, we see it as our responsibility to keep it safe, private, and secure. If you share something with us, it’s only ever with your explicit consent, and you always have the right to change your mind.

We promise to:

  • Only collect what’s necessary

  • Be clear about why we collect it

  • Give you control

  • Keep it safe

  • Never sell your data

Why We Store Data

Some data storage is necessary for the app to work—like syncing across devices or recovering your account. We also use aggregated, anonymized data to improve the app for everyone.

Your privacy is always our priority.

AI Chat Privacy

Kozy includes a built-in AI chat feature that helps support your emotional wellbeing. We designed it to be as private as possible:

All chat history is stored locally on your device.
This means your conversations never leave your phone or tablet—they are not stored on our servers, and we cannot access them.

If you delete the app or your device’s data, your chat history will be lost. This ensures that your conversations stay 100% private unless you choose to share them.

Information We May Collect and Store

To provide and improve Kozy, we may collect the following information:

Personal Information (optional)

  • Name, email, birthday, or other identifiers if you provide them

  • Payment data (processed via third-party providers; we don’t store card info)

  • Survey answers or messages you send us

Content You Create

  • Reflections, custom goals, or personal entries—if you use a Kozy account and enable cloud sync

  • These are encrypted when stored on our servers

Device and Usage Information

  • Type of device and OS

  • IP address and rough location

  • In-app activity (e.g. which tools you use, how often, session times)

  • Email open and click data (only if you subscribe to our emails)

Cookies and Similar Tech

  • To improve site performance and track usage (via cookies, local storage, web beacons)

How We Use Your Information

We use data to:

  • Provide and maintain the Kozy app

  • Improve features and personalize your experience

  • Respond to your questions and feedback

  • Send important updates (e.g. privacy changes)

  • Conduct research and understand user behavior (in an anonymous, aggregated way)

  • Send you marketing messages (if you’ve opted in)

What We Don’t Do

  • ❌ We don’t sell your data

  • ❌ We don’t show third-party ads inside the app

  • ❌ We don’t track your AI chat conversations—they stay on your device

  • ✅ We respect your privacy, always

Who We Share With

We only share data in limited cases:

  • Trusted Service Providers (hosting, payments, analytics)

  • Legal Authorities (if required by law)

  • Business Changes (e.g. merger or acquisition—only what’s necessary)

  • With Your Consent (e.g. sharing content or data with friends)

You control what you choose to share with others in the app.

Data Retention

We keep your personal data only as long as it’s needed to provide the service or meet legal requirements. You can request deletion of your data at any time.

Deleting Your Data

Want to delete your data?
Email contact@lifeliftapps.com with the subject line “Delete my data.”
We’ll delete your account and personal data within 90 days.

Your Choices

You can…

  • Update or correct your info by contacting us

  • Opt out of marketing emails anytime

  • Control cookies and ad settings via your browser or device settings

  • Use privacy tools or browser extensions to limit tracking

  • Decline to create a Kozy account and keep everything stored only on your device

Contact Us

We care deeply about your privacy and your wellbeing. If you ever have a question or concern, reach out to us:

📩 contact@lifeliftapps.com